September 2015

         
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  MAKING GOVERNANCE CITIZEN-FRIENDLY – SECTION I : Framework For Citizen-Centric Governance

Size: 6.43 MB

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  SECTION II: Designing Simplified Proforma For Services Under Punjab Right To Service Act

Size: 11.6 MB

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July 2013

         
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  PGRC – 8th Report

Size: 1.71 MB

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  PGRC- 7th Report

Size: 84.8 MB

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  PGRC – 6th Report

Size: 15.4 MB

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September 2011

         
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  PGRC – 5th Report

Size: 2.23 MB

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  PGRC – 4th Report

Size: 1.94 MB

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December 2010

         
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  PGRC – 3rd Report

Size: 2.02 MB

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December 2009

         
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  PGRC – 2nd Report

Size: 1,580 KB

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  Annexure to the Second Report

Size: 540 KB

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September 2009

         
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  Presentation on Gujrat Visit

Size: 4,667 KB

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May 2009

 
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  Status Report of the Commission

Size: 331 KB

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  Annexure 1 – Terms of Reference of the Commission

Size: 63 KB

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  Annexure 2 – Terms of Reference of the Task Groups

Size: 76 KB

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  Annexure 3 – (Part A) – Assessment of Current Status of SUWIDHA Centres (District Level)

Size: 132 KB

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  Annexure 3 – (Part B) – Assessment of Current Status of SUWIDHA Centres (Sub Division Level)

Size: 181 KB

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  Annexure 4 – Assessment of Current Status of CPRCs

Size: 228 KB

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  Annexure 5 – Generic Recommendations of the Working Group on BPR

Size: 478 KB

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  Annexure 6 – Process Maps of the select services recommended for BPR

Size: 552 KB

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  Annexure 7 – (Part A) – Suggestions from Transport Department (Issuing of Registration Certificates)

Size: 65 KB

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  Annexure 7 – (Part B) – Suggestions from Transport Department (Issuing of Learner’s Driving License)

Size: 119 KB

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